Legal

Privacy Policy

Last updated: August 13, 2026

Solaris Computers Private Limited ("Solaris", "we", "us", "our") operates the website solarisin.com. This policy explains, in plain terms, what personal data we collect from you on this website, why we collect it, who we share it with, and the rights you have over it, in line with applicable data protection law in India.

By using this website, you agree to the collection and use of your data as described here. If you do not agree, please do not submit any personal data to us through this site.

1. Who we are

Solaris Computers Private Limited
No. 22, Ali Towers, 2nd Floor, Greams Road, Thousand Lights, Chennai – 600006, Tamil Nadu, India
Phone: 044-28291156 / 0295 / 2183 / 1283
Email: mail@solarisin.com

2. What personal data we collect

We only collect data that you choose to give us, or that is generated automatically when you browse the site.

a) Enquiry forms. When you fill in an enquiry form on this website (for example the HP AI PCs page), we collect the details you type in: your name, email address, company name, mobile number, city, product interest, and any message you write.

b) Automatic / analytics data. Like most websites, we use Google Analytics to understand how visitors use our site. This collects data such as your approximate location, device and browser type, pages viewed, and how long you stay, using cookies and similar technology. We also load fonts from Google Fonts, which may receive your IP address when the page loads.

c) What we do not collect. We do not collect financial information, passwords, government ID numbers, or any other sensitive personal data through this website. Some sections of the site show a general enquiry form for illustration only and are not currently connected to any backend — data typed there is not sent to us unless you use the "email us" option shown on screen.

3. Why we collect it

We use your data only for the following purposes:

  • To respond to your enquiry and get in touch with you about our products and services
  • To improve this website based on how visitors use it (via analytics)
  • To meet legal, accounting or regulatory requirements where applicable

We do not use your data for automated decision-making, and we do not sell your personal data to anyone.

4. Your consent

When you submit an enquiry form on this site, you are giving us your consent to collect and use that data for the purpose stated at the point of collection — replying to your enquiry. You may withdraw this consent at any time by writing to us at mail@solarisin.com; this will not affect anything we already did with your consent before you withdrew it.

5. Who we share your data with

We do not sell or rent your personal data. We share it only with:

  • Web3Forms — a third-party form-processing service that delivers enquiry-form submissions from this website to our email inbox.
  • Google (Google Analytics, Google Fonts) — for website analytics and font delivery.
  • Government or regulatory authorities, where we are legally required to disclose data.

Because these are global service providers, your data may be processed on servers located outside India. We only use providers that are contractually required to protect your data appropriately.

6. Cookies

This site uses cookies placed by Google Analytics to recognise repeat visits and measure site usage. You can disable cookies at any time through your browser settings; this will not stop you from using the website, but analytics data about your visit will no longer be collected.

7. How long we keep your data

We keep enquiry data for as long as needed to respond to you and maintain a record of our business communication, and delete it when it is no longer needed for that purpose or when you ask us to. Analytics data is retained by Google as per Google Analytics' own retention settings.

8. Your rights

You have the right to:

  • Ask us what personal data of yours we hold, and how it is being used
  • Ask us to correct or update inaccurate or incomplete data
  • Ask us to erase your data once it is no longer needed for the purpose it was collected
  • Withdraw your consent at any time
  • Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity
  • File a complaint with us if you believe your data has been misused

To exercise any of these rights, contact our Grievance Officer below.

9. How we protect your data

We use reasonable technical and organisational measures — such as encrypted (HTTPS) connections and restricted access — to protect the data you share with us against unauthorised access, loss or misuse.

10. Children's data

This website is intended for business use and is not directed at children. We do not knowingly collect personal data from anyone under 18 years of age.

11. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. The "Last updated" date at the top of this page will always show the latest revision.

12. Grievance Officer

The Grievance Officer for this website is:

Mr. G. Balaji, Managing Director
Solaris Computers Private Limited
No. 22, Ali Towers, 2nd Floor, Greams Road, Thousand Lights, Chennai – 600006
Email: balaji@solarisin.com
Phone: 044-28291156

13. Governing law

This policy is governed by the laws of India. Any disputes relating to it will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.